Return Policy

1. Returns

If for any reason you are not satisfied, you may request a return within the eligible window after receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as you received it.

2. Return Process

To initiate a return, please contact our customer support team and include your order number and the reason for the return. Once approved, package the item(s) carefully and ship them back as instructed.

3. Refunds

Refunds will be issued to the original payment method after we receive the returned item(s) and verify their condition. Shipping costs are non-refundable.

4. Exchanges

If you would like to exchange an item, please indicate your preference when requesting a return. Additional shipping charges may apply for exchanges.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue so we can assist you.

6. Return Exceptions

Certain items may not be eligible for return or exchange due to hygiene reasons or specific product restrictions. These items will be marked as non-returnable where applicable.